Hodnocení hostů

Jack Kirtley

A fantastic stay from beginning to end. Beautiful, large room, friendly staff. Great.

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  Hotel odpověď

  Dear Jack Kirtley, Thank you very much for choosing Hotel Green Lobster and thank you for taking a moment to share your feedback here with us and the other travelers! We are happy that You enjoyed the benefits of our hotel as well as our staff. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Anonymní

Friendly stay and good value for the money

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  Hotel odpověď

  Dear Alberto Claro, Thank you very much for choosing Hotel Green Lobster and thank you for taking a moment to share your feedback here with us and the other travelers! We are happy that You enjoyed the benefits of our hotel as well as our staff. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Anonymní

OK hotel in nice location just next to the caste. A moderate walk from the metro uphill but totally doable. Decent breafest and good value for money.

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  Hotel odpověď

  Dear Pekka Huttunen, thank You very much for Your review. We are happy that You enjoyed Your stay and also we are very happy that You enjoyed the location of the hotel and breakfast selection. We strongly hope that You come back to us any other time You come to Prague. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Philip Witcomb

We had a great stay at The Green Lobster Hotel which is in a really beautiful location, nestled in the cobbled streets just below the Castle. The traditional styled rooms really hit the mark for me and my partner! The staff were extremely pleasant. The generous breakfast was fresh with lots of choice. The room was attended by room service each day even though we stayed for only 3 nights. This hotel is only a short walk from Charles Bridge which affords easy access to the centre of Prague but is far enough away from the crowds to offer a peaceful refuge at the end of a busy day. There are a few very good restaurants just a short walk down the street which proved to be very convenient for our evening meal. We are very likely to return.

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  Hotel odpověď

  Dear Mr Philip Witcomb, thank You very much for Your review. We are happy that You enjoyed Your stay and hope to see You again in the future. We wish You a lovely day and send You our best regards. Katerina from Garzotto Hotels

Raija Kotimäki

Our room was cosy, nice view ti the street from the window. Restaurants and minimarkets were near by, Metro station was also quite near. We really liked the breakfast and it changed nicely every Morning. Thank You! The receptionists were very helpful and they were always smiling :)

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  Hotel odpověď

  Dear traveler Raija Kotimäki, thank You very much for Your review. We are very happy that You enjoyed Your stay and are looking forward to Your next one. We wish You a lovely day and send You our best wishes. Katerina from Garzotto Hotels

Anonymní

A charming street and a perfect location, just 10 minutes walk to the Prague Castle grounds and well located to tram at Nicholas Square, Charles Bridge. The people are most gracious and hard working and the breakfast is plentiful and delicious--like Sunday brunch every day. HOWEVER, this property needs painting, carpet, a deep clean and a security guard who does not use his key to enter your room at night without knocking.

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  Hotel odpověď

  Dear traveler, thank You for Your review. We are glad for what You appreciated and hope that You visit us again in the future. Thank You also for Your suggestions and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels

Randal Taylor

We absolutely loved our stay at the Green Lobster! This very old hotel was located perfectly for transportation, walking and great food nearby. The ambiance and hospitality was excellent. The lobby staff were extremely helpful. The breakfasts had excellent variation and fresh. Recommended for your stay in Prague! Randy from Canada

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  Hotel odpověď

  Dear traveler Randy from Canada, thank You very much for Your review. We are happy to hear that Your stay at us was satisfying and cannot wait to see You again in any of our hotels. Thank You once more, please, have a lovely day and best wishes. Katerina from Garzotto Hotels

Helen Hawkins

We had a 5 night stay in a lovely room with great breakfasts. All the staff were very friendly and helpfull - we would be very happy to use the Green Lobster again.

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  Hotel odpověď

  Dear Ms Hawkins, thank You for Your review. We are very happy that You enjoyed Your stay at maximum and strongly hope to see You soon again. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels

Gilles Vautrin

Hotel très agréable, conforme à la description faite sur le site Web. Très bien situé pour un séjour touristique. Chambre spacieuse, très bien chauffée et lit confortable. Le personnel de jour et de nuit est à l’écoute. Petit déjeuner très varié et copieux. Excellent rapport qualité / prix. Bref à recommander.

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  Hotel odpověď

  Dear guest, thank You very much for Your review. We are glad that You enjoyed our hotel and recommend it. We are looking forward very much to Your next stay and in case You need any assistance, please, feel free to contact us. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

Katherine Baxter-Harris

My husband and I very much enjoyed our stay at the Green Lobster in February. The location was great and the room we had was lovely. We couldn’t believe the size of it. Really nice to have such a large bathroom and also dressing room separate from the bedroom. We were a bit worried that the bed was going to be too hard for us, but we slept really well. The breakfasts were amazing. So much choice and all cooked and prepared so well. I never would have expected such choice from a small hotel. Can I thank all staff for wonderful service during our stay. Everyone we spoke to was so friendly; it was a real pleasure to be made so welcome. If/when we return to Prague we will definitely stay with you again, and would recommend you to anyone (without mobility issues, due to hill and stairs!). Thank you.

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  Hotel odpověď

  Dear Mrs Baxter-Harris, thank You very much for Your review. We are super happy that Your stay went well and that You were satisfied. Moreover, thank You so much for the recommendations. We are so grateful and pleased. We already cannot wait to welcoming You again! :-) We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

Gary Kemp

I love the GL -- don't change anything!

Anonymní

Большая благодарность персоналу отеля Green Lobster,особенно,Диане и Ирине за внимательное отношение,чёткое выполнение обязанностей,радушие ,благожелательность.Будем рекомендовать вас своим друзьям!

Campello Céline

Accueillant et attentionné. La chambre était jolie et spacieuse

Jenny Angliss

Had a wonderful stay. The staff couldn’t have been anymore help duo which is a rarity these days as good customer service is almost extinct - certainly not here! As most of the rooms online show 4 poster beds this is what we thought we would get when booking but you have to get a superior room for this so near that in mind but for the low cost the rooms were decent, spacious enough, peaceful and the cleaners came daily to tip up the complimentary teas and coffees and wash kits which was very nice. We did have a couple of issues which is why I couldn’t have given a 5 and one out of the two were resolved. Issue 1 was that the heating and hot water went as the boiler stopped working and the boiler which was in our room also serviced next door and although the very kind man in reception tried to give us keys to next door to help not didn’t resolve it meaning we had to wake up at 4 to travel home with no showers or heat but the hotel did refund us for that night. Second issue was when booking it showed a price in British pound which I confirmed and paid online via trip advisor but when the hotel billed me they over charged me. I then called them ( which cost me £30’in phone bill) and they would not refund the difference they simply put it down to the exchange rate which is fair enough had I been aware that I would agree one price and pay another and then pay £30’in calling costs to not reach a resolution. I’m not upset over that anymore out stqy was nice and worth the extra anyway. If I was to return to Prague I would stay again, but be warned it’s on the top of a steep hill!

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  Hotel odpověď

  Dear traveler Jenny Angliss, thank You for Your review. We are glad that Your stay was nice. As to other comments, we would like to inform You that You accept determinate conditions which are clearly written. It is up to You to choose which conditions You prefer. Thank You for Your attention, please, have a nice day and come back in the future. :-) Best wishes, Katerina from Garzotto Hotels

Richard Kitchen

A perfect stay! Very nice and comfortable room, perfect cleaning, a wonderful position just few steps from the castle, extremely kind staff. Thank you so much!

Anonymní

The Green Lobster is a great place to stay in Prague. Big rooms, comfortable bed, friendly staff and very well situated. Free Parking is not possible, but there is public parking nearby. I strongly can recommend this Hotel

VALDAS LAZDAUSKAS

Alles super Gut !

Ian Fair

We had a great stay at this hotel. The room was large and unique with a large loft area (assume not all rooms are this way) and extra beds. Would be great for a family of 4. Very close to the castle. Staff was friendly. The portable air conditioner was loud, but with such a hot spell this July, we were happy to have air conditioning when many of our friend's rooms in other hotels did not have any air conditioning.

Natalia Kosareva

Отель расположен удобно, но подниматься по Нерудова снизу после целого дня прогулки очень тяжело, это надо учитывать при заселении людям неспортивным или возрастным. Мы доезжали на трамвае до Погоржельца и спускались вниз. Отель в старинном здании, номеров немного. Обстановка соответствует стилю здания, но диванчик и кресла продавлены, надо бы перетянуть. Есть чайник, чашки и два разных стакана, кофе и чай. Сейф, холодильник, телевизор со спутниковыми каналами, русских и чешских мы не нашли, смотрели немецкие. Если мы выходили из отеля после 10 часов утра, уборка в нашем номере уже не делалась, раза три из 9 дней нашего пребывания. В отеле несколько дней проводился ремонт, примерно с 7.15 утра рабочие с грохотом и громкими разговорами начинали работу. Объявление с извинениями было вывешено, но отдых оно улучшить не могло. Полагаю правильным не заселять постояльцев на период ремонта, после длительных прогулок хочется отдохнуть комфортно. В ванной газовая колонка, два раза давала сбой, оперативно исправили, но после второго раза нагревала слабовато. Наш номер выходил окнами на площадку внутреннего дворика. Напольный кондиционер очень шумный, устроить вентиляцию в историческом здании запрещается, как нам объяснил на ресепшене внимательный и вежливый сотрудник. В целом, полагаю, 4 звезды многовато. Соотношение цены и качества в пользу цены.

Sandra Gaitas

Das Hotel liegt genau unterhalb der Prager Burg und die Aussicht ist einfach nur wunderschön, man sollte allerdings einigermaßen gut zu Fuß sein, da das Hotel an einem steilen Weg gelegen ist, wenn man von der Altstadt oder Karlsbrücke kommt. Die Zimmer sind sehr groß und der Barock-Stil muss man mögen. Wir haben uns schon auf den Fotos in dieses schnuckelige Hotel verliebt und sind absolut begeistert gewesen als wir eingecheckt haben.

SIAN BURNS

Lovely room in a great location . Incredibly good value for money .the staff were friendly and helpful and the rooms clean with good facilities . Would definitely comeagainx

Anonymní

Отель расположен в прекрасной исторической части Праги, все достопримечательности в шаговой доступности. В целом осталась довольна, советую.

Miriam Haaksma

We stayed in room Albrecht, on the opposite side of the street. The room was absolutely amazing. Great location, in a beautiful street very near the Pargue castle, and a good bed. The only things that were lacking were a shower curtain and the ability to hang the shower head to the wall (so basically we had a bathtub only). But those were minor details in our opinion; I love bathing. It should be noted that this hotel is not suited for people with reduced mobility, since there was no elevator and in order to reach the hotel, you have to walk quite a bit uphill. However, this was not a problem for us. At first, we were unable to get the TV to work, but the receptionist helped us out very quickly, so service was good, although the receptionist could improve on his English. Overall, we had a fantastic experience and I would definitely recommend this hotel to my friends.

Anastasiia Chizhevskaia

Отдыхали в этом отеле в ноябре 2016 года. Все очень понравилось! Расположение супер!! Wi-fi работает отлично, уборка в номере каждый день, только для меня в номерах несколько прохладно... но я думаю, что такое отопление во всей Чехии, ведь они "горячие" ребята))) спасибо большое, в следующий раз в Праге только в этот же отель!!!)))

Jenny Kaul

Das Hotel ist sehr zentral gelegen und unser Zimmer war sehr schön. Wir haben uns sehr wohl gefühlt.

Emiliya Aghayeva

Vse ponravilos. Krasota nomera otdelnaya tema. Otlichnoe mestoraspolojenie!

Anonymní

Very helpful staff. My first experience in a quaint hotel. Excellent location.

Oleg Eremin

Even that the Green Lobster is at the building in front:-) it was a nice staying. Great stuff, cozy antique rooms. Right at the foots of the castle. Super!

Anonymní

The room was spacious, clean and quirky. Bathroom looked quite outdated but was functional. Very centrally located just a few mins walk away from the beautiful castle. At night quite noisy at times due to drunken tourists (our room faced the street). We were promised a free, secure parking spot in advance just to find out it actually costs 15€/night. Great disappointment!

Meredith Dunn

We enjoyed our stay at the Green Lobster, the room, the location and the service were all excellent. The only complaint I would have would be the pillows, I found them to be too soft in comparison to the bed, which was very firm. I like a firmer bed but the pillows were almost flat and did not give enough support. The street outside could be quite noisy early in the morning, however otherwise the location is perfect for the Castle and Lesser town.

Ka Chun Cheung

Bath room shower maybe add a cover Since we shower but there is no cover The water comes everywhere on the ground

Louise Hewitt

Very pleasant rooms and the staff were lovely. I would recommend the Green Lobster very highly.

Anonymní

It was great! Very nice and luxury room. Enjoyed my stay. Perhaps you should provide breakfast or paint the walls a bit properly.

Carlo Cosma

Il personale è molto cortese, sempre disponibile alle esigenze degli ospiti. La nostra camera era molto spaziosa, accurata la pulizia Carlo Cosma

Anonymní

Very quaint hotel - had a four poster bed. Close to locations for breakfast - 20 minute walk from city centre - very close to castle. Enjoyed it very much

Anonymní

We loved our stay at the Green Lobster. The staff were very kind and helpful and the room was great.

Anonymní

The location was perfect, within walking distance of everywhere we wanted to go. Bedroom was spacious, clean and warm. Minor issue with the in-bath shower. It was slow and awkward to adjust to correct temperature. Very helpful service from Evgene in Reception. Thank you!

Dorothy Jordan

A superb hotel with attentive staff!! Room was bright spacious and a very comfortable bed. Excellent location a short stroll from both the Castle and Charles Bridge and I definitely have to mention the superb crepes served a few doors down. Would have no hesitation in recommending the Green Lobster and will, without a doubt be returning!!

Kelvin Knightley

Fourth stay here and excellent as always, looku forward to our next visit

Anonymní

The facilities were very clean and staff were very friendly. As it is a smaller hotel with limited rooms it meant it was quiet and well kept.

Anonymní

Our stay at Green Lobster was special. Central, clean, comfortable and the staff was kind. I recommend this place to everyone who want to visit the magical Prague. Thank you again for our lovely stay. (And sorry for my english, I hope that it is clear).

Anonymní

Wunderbar stimmungsvolle Zimmer

Anonymní

Thanks for the beautiful experience! We gad th luck to choose one of the best hotel in Prague for its location (closed to everything, in a safe street) and its old carachteristics.

RODRIGO FERREIRA

The reception is a gentlemen, the location is very good, the room is great, but we founded two problems, the noise from the room above us and the smell on the bathroom water.

Nicholas Scott

We stayed here for 2 nights as I was taking my girlfriend to Prague to propose and specifically wanted to stay here for the rooms. We had a great time and the hotel and the room I requested were perfect we couldn't have asked for more! The staff were also very helpful and we will definitely be coming back!