Отзывы гостей

Dergunov Roman

Отличный отель в очень тихом месте Праги. В 3-х минутах ходьбы от Пражского града. Историческое здание 14 века. Очень уютно и колоритно. Отличный сервис. Персонал говорит на разных языках. Вокруг много великолепных кафе и ресторанов. Все очень понравилось! Обязательно вернемся сюда снова! Спасибо!

Mikhail Ramankevich

У нас была свадьба, отель отличный весь сервис на 5 баллов) Шикарные номера)

Denis Babak

Все очень здорово! Только один минус. Отсутствие русскоязычных каналов по тв.

Iuliia Olga Krylova Storozheva

Останавливались в отеле Green Lobster с 9 по 13 марта 2014 года. Впечатления от отеля самые положительные. Отель располагается в здании 14 века, на оживленной туристической улице Нерудова, тем нее менее в номере всегда была тишина. Номер просторный, работал wi-fi, есть телевизор и сейф. На ресепшене работают доброжелательные молодые люди. До Карлова моста идти 20 минут медленным шагом, до Пражского града пешком идти минут 15. В общем основные достопримечательности в шаговой доступности. Если мы снова вернемся в Прагу, то не задумываясь поселились снова бы в Green Lobster.

Гость

It was very nice to be back again at both the Green Lobster and Prague for the 2022 Christmas season after many years! Our recent stay was very enjoyable – great rooms and location, a hearty breakfast, and very pleasant and attentive staff. Thank you and our best wishes for the New Year! Steve & Sally, New Jersey, USA.

Enric Pasqual Fibla Queralt

Hotel molt familiar amb un tracte molt pròxim, tot un plaer, com a casa

Petr Votava

Blízkost centra, krásné pokuje, výborná snídaně.

Гость

Vynikající lokalita, vstřícný personál, ochotný recepční, vybavení, čistota = spokojenost.

Zuzana Pupáková

Vyborna poloha hotela pod Prazskym hradom s dobrym vyhladom.. V okoli su kaviarne, obchody.. Personal velmi prijemny a mily :) Spokojnost, odporucam a urcite znovu hotel navstivim pri najblizsej navsteve..

Гость

Ein wunderbares Hotel in fantastischer Lage direkt unterhalb des Schlosses. Geschmackvolle Einrichtung (4-Bett-Zimmer unterm Dach), Ausgezeichnetes Frühstück! Wir kommen gerne wieder!

Гость

Muy buena ubicación, súper cerca del castillo y el personal de lo más amable y amistoso

Гость

Pokoj byl pěkný a moc pohodlný. Měli jsme moc místa pro sebe a bylo hezky se vyspat v také hezké části Prahy. Moc doporučuji!

Гость

Schönes Hotel! Nettes Personal! Wunderbare Lage! Wenn ich wieder nach Prag reise, dann bestimmt in dieses Hotel ;)

Гость

Very nice stay, hotel is very close to the castle, but in steep Nerudova St, we managed to get there with kids stroller, which was kinda excercise pushing it up the street. Great price for double room on workdays. And I would recommend to have breakfast and coffee at Kafe & Hrnky right across the street.

Irene Martínez Jaspe

This is the most charming hotel I've ever been to. Everything was in accordance to the highest standards. The location, in Mala Strana, was perfect. It was within walking distance to many of the tourist attractions. The room was super big and clean. We had an early check in for which we are thankful because we had an early flight from Valencia. The decoration was perfect. It was quiet, we did not hear any other guest or cars on the streets. It was our aniversary and they prepared a gift for us, for which we are very thankful! Bed and furniture were super comfortable. The room was equiped with a smart tv, basic amenities, coffee and tea, hairdryer and a small fridge. But the most special thing about our stay was Olena, the receptionist. She was super helpful and kind. She put the mask on whenever she saw us coming, which was not very common in other places we went to, like restaurants. She recommended places to visit and restaurants to have traditional Czech food that were super good. Thank you all for the great service, we are definitely coming back!!

Martina Salvova

ochota ze strany provozovatele ponechat zavazadla na pokoji do odpoledne, spokojenost

Silvia Clara Ivan

We stayed in a queen deluxe room and everything was great! Perfectly located, spacious (bed was amazing) and room was clean. Staff on reception desk very helpful and welcoming. Excellent transfer to airport arranged.

Гость

Ci siamo trovate molto bene sotto tutti gli aspetti! Unica pecca dell’ albergo e’ la mancanza di una almeno piccola zona di soggiorno!!PetsonPersonale gentilissimo, ottima colazione,stanza accogliente e pulita. Gradevole avere in stanza bollitore e bottigliette d’ acqua.ogni giorno viene rimesso in bagno tutto l’occorrente per la pulizia personale!

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  Отель ответ

  Gentile Signora ORIETTA MARIA BORGHI, grazie tante per la Sua recensione. Siamo strafelici che sia stata bene da noi e non vediamo l'ora di poterLa ospitare di nuovo in futuro. Grazie ancora,buona giornata e cordiali saluti. Helena Garzotto Hotels & Resorts

Markus Heinl

Very polite staff, nice rooms, delicious breakfast. Perfect stay.

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  Отель ответ

  Dear Marcus Heinl, Thank You very much for Your nice review. We are extremly happy, that You enjoyed Your stay and our breakfast. We will be more than happy to welcome You back soon. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Jack Kirtley

A fantastic stay from beginning to end. Beautiful, large room, friendly staff. Great.

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  Отель ответ

  Dear Jack Kirtley, Thank you very much for choosing Hotel Green Lobster and thank you for taking a moment to share your feedback here with us and the other travelers! We are happy that You enjoyed the benefits of our hotel as well as our staff. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Гость

Friendly stay and good value for the money

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  Отель ответ

  Dear Alberto Claro, Thank you very much for choosing Hotel Green Lobster and thank you for taking a moment to share your feedback here with us and the other travelers! We are happy that You enjoyed the benefits of our hotel as well as our staff. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Гость

OK hotel in nice location just next to the caste. A moderate walk from the metro uphill but totally doable. Decent breafest and good value for money.

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  Отель ответ

  Dear Pekka Huttunen, thank You very much for Your review. We are happy that You enjoyed Your stay and also we are very happy that You enjoyed the location of the hotel and breakfast selection. We strongly hope that You come back to us any other time You come to Prague. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Philip Witcomb

We had a great stay at The Green Lobster Hotel which is in a really beautiful location, nestled in the cobbled streets just below the Castle. The traditional styled rooms really hit the mark for me and my partner! The staff were extremely pleasant. The generous breakfast was fresh with lots of choice. The room was attended by room service each day even though we stayed for only 3 nights. This hotel is only a short walk from Charles Bridge which affords easy access to the centre of Prague but is far enough away from the crowds to offer a peaceful refuge at the end of a busy day. There are a few very good restaurants just a short walk down the street which proved to be very convenient for our evening meal. We are very likely to return.

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  Отель ответ

  Dear Mr Philip Witcomb, thank You very much for Your review. We are happy that You enjoyed Your stay and hope to see You again in the future. We wish You a lovely day and send You our best regards. Katerina from Garzotto Hotels

Raija Kotimäki

Our room was cosy, nice view ti the street from the window. Restaurants and minimarkets were near by, Metro station was also quite near. We really liked the breakfast and it changed nicely every Morning. Thank You! The receptionists were very helpful and they were always smiling :)

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  Отель ответ

  Dear traveler Raija Kotimäki, thank You very much for Your review. We are very happy that You enjoyed Your stay and are looking forward to Your next one. We wish You a lovely day and send You our best wishes. Katerina from Garzotto Hotels

Гость

A charming street and a perfect location, just 10 minutes walk to the Prague Castle grounds and well located to tram at Nicholas Square, Charles Bridge. The people are most gracious and hard working and the breakfast is plentiful and delicious--like Sunday brunch every day. HOWEVER, this property needs painting, carpet, a deep clean and a security guard who does not use his key to enter your room at night without knocking.

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  Отель ответ

  Dear traveler, thank You for Your review. We are glad for what You appreciated and hope that You visit us again in the future. Thank You also for Your suggestions and, please, have a lovely day. Best wishes, Katerina from Garzotto Hotels

Randal Taylor

We absolutely loved our stay at the Green Lobster! This very old hotel was located perfectly for transportation, walking and great food nearby. The ambiance and hospitality was excellent. The lobby staff were extremely helpful. The breakfasts had excellent variation and fresh. Recommended for your stay in Prague! Randy from Canada

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  Отель ответ

  Dear traveler Randy from Canada, thank You very much for Your review. We are happy to hear that Your stay at us was satisfying and cannot wait to see You again in any of our hotels. Thank You once more, please, have a lovely day and best wishes. Katerina from Garzotto Hotels

Helen Hawkins

We had a 5 night stay in a lovely room with great breakfasts. All the staff were very friendly and helpfull - we would be very happy to use the Green Lobster again.

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  Отель ответ

  Dear Ms Hawkins, thank You for Your review. We are very happy that You enjoyed Your stay at maximum and strongly hope to see You soon again. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels

Gilles Vautrin

Hotel très agréable, conforme à la description faite sur le site Web. Très bien situé pour un séjour touristique. Chambre spacieuse, très bien chauffée et lit confortable. Le personnel de jour et de nuit est à l’écoute. Petit déjeuner très varié et copieux. Excellent rapport qualité / prix. Bref à recommander.

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  Отель ответ

  Dear guest, thank You very much for Your review. We are glad that You enjoyed our hotel and recommend it. We are looking forward very much to Your next stay and in case You need any assistance, please, feel free to contact us. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

Katherine Baxter-Harris

My husband and I very much enjoyed our stay at the Green Lobster in February. The location was great and the room we had was lovely. We couldn’t believe the size of it. Really nice to have such a large bathroom and also dressing room separate from the bedroom. We were a bit worried that the bed was going to be too hard for us, but we slept really well. The breakfasts were amazing. So much choice and all cooked and prepared so well. I never would have expected such choice from a small hotel. Can I thank all staff for wonderful service during our stay. Everyone we spoke to was so friendly; it was a real pleasure to be made so welcome. If/when we return to Prague we will definitely stay with you again, and would recommend you to anyone (without mobility issues, due to hill and stairs!). Thank you.

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  Отель ответ

  Dear Mrs Baxter-Harris, thank You very much for Your review. We are super happy that Your stay went well and that You were satisfied. Moreover, thank You so much for the recommendations. We are so grateful and pleased. We already cannot wait to welcoming You again! :-) We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

Gary Kemp

I love the GL -- don't change anything!

Гость

Большая благодарность персоналу отеля Green Lobster,особенно,Диане и Ирине за внимательное отношение,чёткое выполнение обязанностей,радушие ,благожелательность.Будем рекомендовать вас своим друзьям!

Campello Céline

Accueillant et attentionné. La chambre était jolie et spacieuse

Jenny Angliss

Had a wonderful stay. The staff couldn’t have been anymore help duo which is a rarity these days as good customer service is almost extinct - certainly not here! As most of the rooms online show 4 poster beds this is what we thought we would get when booking but you have to get a superior room for this so near that in mind but for the low cost the rooms were decent, spacious enough, peaceful and the cleaners came daily to tip up the complimentary teas and coffees and wash kits which was very nice. We did have a couple of issues which is why I couldn’t have given a 5 and one out of the two were resolved. Issue 1 was that the heating and hot water went as the boiler stopped working and the boiler which was in our room also serviced next door and although the very kind man in reception tried to give us keys to next door to help not didn’t resolve it meaning we had to wake up at 4 to travel home with no showers or heat but the hotel did refund us for that night. Second issue was when booking it showed a price in British pound which I confirmed and paid online via trip advisor but when the hotel billed me they over charged me. I then called them ( which cost me £30’in phone bill) and they would not refund the difference they simply put it down to the exchange rate which is fair enough had I been aware that I would agree one price and pay another and then pay £30’in calling costs to not reach a resolution. I’m not upset over that anymore out stqy was nice and worth the extra anyway. If I was to return to Prague I would stay again, but be warned it’s on the top of a steep hill!

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  Отель ответ

  Dear traveler Jenny Angliss, thank You for Your review. We are glad that Your stay was nice. As to other comments, we would like to inform You that You accept determinate conditions which are clearly written. It is up to You to choose which conditions You prefer. Thank You for Your attention, please, have a nice day and come back in the future. :-) Best wishes, Katerina from Garzotto Hotels

Richard Kitchen

A perfect stay! Very nice and comfortable room, perfect cleaning, a wonderful position just few steps from the castle, extremely kind staff. Thank you so much!

Гость

The Green Lobster is a great place to stay in Prague. Big rooms, comfortable bed, friendly staff and very well situated. Free Parking is not possible, but there is public parking nearby. I strongly can recommend this Hotel

Ian Fair

We had a great stay at this hotel. The room was large and unique with a large loft area (assume not all rooms are this way) and extra beds. Would be great for a family of 4. Very close to the castle. Staff was friendly. The portable air conditioner was loud, but with such a hot spell this July, we were happy to have air conditioning when many of our friend's rooms in other hotels did not have any air conditioning.

Sandra Gaitas

Das Hotel liegt genau unterhalb der Prager Burg und die Aussicht ist einfach nur wunderschön, man sollte allerdings einigermaßen gut zu Fuß sein, da das Hotel an einem steilen Weg gelegen ist, wenn man von der Altstadt oder Karlsbrücke kommt. Die Zimmer sind sehr groß und der Barock-Stil muss man mögen. Wir haben uns schon auf den Fotos in dieses schnuckelige Hotel verliebt und sind absolut begeistert gewesen als wir eingecheckt haben.

SIAN BURNS

Lovely room in a great location . Incredibly good value for money .the staff were friendly and helpful and the rooms clean with good facilities . Would definitely comeagainx

Miriam Haaksma

We stayed in room Albrecht, on the opposite side of the street. The room was absolutely amazing. Great location, in a beautiful street very near the Pargue castle, and a good bed. The only things that were lacking were a shower curtain and the ability to hang the shower head to the wall (so basically we had a bathtub only). But those were minor details in our opinion; I love bathing. It should be noted that this hotel is not suited for people with reduced mobility, since there was no elevator and in order to reach the hotel, you have to walk quite a bit uphill. However, this was not a problem for us. At first, we were unable to get the TV to work, but the receptionist helped us out very quickly, so service was good, although the receptionist could improve on his English. Overall, we had a fantastic experience and I would definitely recommend this hotel to my friends.

Jenny Kaul

Das Hotel ist sehr zentral gelegen und unser Zimmer war sehr schön. Wir haben uns sehr wohl gefühlt.

Гость

Very helpful staff. My first experience in a quaint hotel. Excellent location.

Oleg Eremin

Even that the Green Lobster is at the building in front:-) it was a nice staying. Great stuff, cozy antique rooms. Right at the foots of the castle. Super!

Гость

The room was spacious, clean and quirky. Bathroom looked quite outdated but was functional. Very centrally located just a few mins walk away from the beautiful castle. At night quite noisy at times due to drunken tourists (our room faced the street). We were promised a free, secure parking spot in advance just to find out it actually costs 15€/night. Great disappointment!

Meredith Dunn

We enjoyed our stay at the Green Lobster, the room, the location and the service were all excellent. The only complaint I would have would be the pillows, I found them to be too soft in comparison to the bed, which was very firm. I like a firmer bed but the pillows were almost flat and did not give enough support. The street outside could be quite noisy early in the morning, however otherwise the location is perfect for the Castle and Lesser town.

Ka Chun Cheung

Bath room shower maybe add a cover Since we shower but there is no cover The water comes everywhere on the ground