Gästebewertungen

Hotelgast

Wunderbar stimmungsvolle Zimmer

Hotelgast

Alles wunderbar. Sehr schönes großes Zimmer im Herzen der Prager Kleinseite. Sehr freundliches und hilfsbereites Personal. Empfehlung!

Hotelgast

Sehr aufmerksame,nette Begrüßung und Kommunikation ! Tolles Zimmer ! Komme wieder !!!!!!

thomas mingo

Haben schon zum 2. mal hier genächtig. Top lage, sehr schönes ambiente. Wir kommen wieder

Hotelgast

Alles bestens, schönes geräumiges Zimmer, freundlicher und hilfsbereiter Empfang, zentral gelegen. Schade daß es keine Frühstücksmöglichkeit im Hotel gab.

Hotelgast

THAT was great. Nothing left to say.

Hotelgast

Ein nettes kleines Hotel, kommen gerne wieder. Unser Standardzimmer war zum Hinterhof im Gewölbe und sehr romantisch. Im Bad hätte es etwas wärmer sein können.

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  Antwort des Hotels

  Sehr geehrter Gast, ich danke Ihnen sehr für unser Hotel. Wir sind froh, dass Sie das Hotel Position seine Dienste zu schätzen. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt zu begrüßen. Vielen Dank und beste Grüße, Elena Sartori - Public Relations Manager

Hotelgast

Wir hatten ein wunderbar romantisches Zimmer im Green Lobster! Der Raum war sehr großzügig und geschmackvoll eingerichtet. Sehr schön und auch sehr lecker war das dazugehörige Cafe schräg gegenüber, dass neben dem Frühstück auch Kuchen und italienische Speisen anbot.

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  Antwort des Hotels

  Sehr geehrter Gast, Vielen Dank für die Bewertung und wir freuen uns auf Sie zurück zum Residence Green Lobster. Elena Sartori Public Relations Manager

Hotelgast

In principle very satisfied, just the room did not have the historical painted ceiling as was on the room pictures for Queen Deluxe room - which we regret. Room was clean and big with a big bathroom. Nice staff at reception and very good breakfast with plenty of choice for any taste.

Hotelgast

Nice hotel, very kind staff, beautiful room with view in the 4th floor. Breakfast was delicious.

Hotelgast

Veliká spokojenost :-)

Hotelgast

La stanza era bellissima, grande, estremamente pulita e molto luminosa. La persona che ci ha accolto e anche quelle che abbiamo incontrato alla reception nei giorni successivi sono state gentili e professionali. Il luogo dove si trova l'hotel è in una zona centrale ma tranquilla, lontano dal caos ma che in 5 minuti a piedi si poteva raggiungere. Esattamente quello che cercavamo. Ci tornerei subito.

Kelly Jordan

The hotel is lovely, the rooms are spacious and feel very in theme with Prague. The bed was very comfortable. The breakfast buffet was good, plenty of options, just avoid the juice. I found a 7pm or earlier check in odd, but luckily we got there in time. It was good value for money and would certainty consider staying again. Thank you!

Hotelgast

Rychlý Check-in, všude čisto, pohodlná postel, bohatá snídaně. Byli jsme jednu noc, vše bylo OK.

Hotelgast

Pro hodnocení celkové spokojenosti použiji ze stupnice 0 - 5 číslo 4 (téměř velmi spokojen) z jediného důvodu a to, že hluk vycházející z provozu plynového kotle, umístěného sice v koupelně, ale přímo u stěny oddělující koupelnu a pokoj, ve kterém u této stěny je umístěna postel, byl především v noci nepříjemný. Nebýt výše popisovaného, byl bych ve vašem hotelu velmi spokojený. I přes popisovaný "nedostatek" váš hotel rád znova navštívím.

Hotelgast

It was very nice to be back again at both the Green Lobster and Prague for the 2022 Christmas season after many years! Our recent stay was very enjoyable – great rooms and location, a hearty breakfast, and very pleasant and attentive staff. Thank you and our best wishes for the New Year! Steve & Sally, New Jersey, USA.

Enric Pasqual Fibla Queralt

Hotel molt familiar amb un tracte molt pròxim, tot un plaer, com a casa

Petr Votava

Blízkost centra, krásné pokuje, výborná snídaně.

Hotelgast

Vynikající lokalita, vstřícný personál, ochotný recepční, vybavení, čistota = spokojenost.

Zuzana Pupáková

Vyborna poloha hotela pod Prazskym hradom s dobrym vyhladom.. V okoli su kaviarne, obchody.. Personal velmi prijemny a mily :) Spokojnost, odporucam a urcite znovu hotel navstivim pri najblizsej navsteve..

Hotelgast

Muy buena ubicación, súper cerca del castillo y el personal de lo más amable y amistoso

Hotelgast

Pokoj byl pěkný a moc pohodlný. Měli jsme moc místa pro sebe a bylo hezky se vyspat v také hezké části Prahy. Moc doporučuji!

Hotelgast

Very nice stay, hotel is very close to the castle, but in steep Nerudova St, we managed to get there with kids stroller, which was kinda excercise pushing it up the street. Great price for double room on workdays. And I would recommend to have breakfast and coffee at Kafe & Hrnky right across the street.

Irene Martínez Jaspe

This is the most charming hotel I've ever been to. Everything was in accordance to the highest standards. The location, in Mala Strana, was perfect. It was within walking distance to many of the tourist attractions. The room was super big and clean. We had an early check in for which we are thankful because we had an early flight from Valencia. The decoration was perfect. It was quiet, we did not hear any other guest or cars on the streets. It was our aniversary and they prepared a gift for us, for which we are very thankful! Bed and furniture were super comfortable. The room was equiped with a smart tv, basic amenities, coffee and tea, hairdryer and a small fridge. But the most special thing about our stay was Olena, the receptionist. She was super helpful and kind. She put the mask on whenever she saw us coming, which was not very common in other places we went to, like restaurants. She recommended places to visit and restaurants to have traditional Czech food that were super good. Thank you all for the great service, we are definitely coming back!!

Martina Salvova

ochota ze strany provozovatele ponechat zavazadla na pokoji do odpoledne, spokojenost

Silvia Clara Ivan

We stayed in a queen deluxe room and everything was great! Perfectly located, spacious (bed was amazing) and room was clean. Staff on reception desk very helpful and welcoming. Excellent transfer to airport arranged.

Hotelgast

Ci siamo trovate molto bene sotto tutti gli aspetti! Unica pecca dell’ albergo e’ la mancanza di una almeno piccola zona di soggiorno!!PetsonPersonale gentilissimo, ottima colazione,stanza accogliente e pulita. Gradevole avere in stanza bollitore e bottigliette d’ acqua.ogni giorno viene rimesso in bagno tutto l’occorrente per la pulizia personale!

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  Antwort des Hotels

  Gentile Signora ORIETTA MARIA BORGHI, grazie tante per la Sua recensione. Siamo strafelici che sia stata bene da noi e non vediamo l'ora di poterLa ospitare di nuovo in futuro. Grazie ancora,buona giornata e cordiali saluti. Helena Garzotto Hotels & Resorts

Jack Kirtley

A fantastic stay from beginning to end. Beautiful, large room, friendly staff. Great.

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  Antwort des Hotels

  Dear Jack Kirtley, Thank you very much for choosing Hotel Green Lobster and thank you for taking a moment to share your feedback here with us and the other travelers! We are happy that You enjoyed the benefits of our hotel as well as our staff. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Hotelgast

Friendly stay and good value for the money

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  Antwort des Hotels

  Dear Alberto Claro, Thank you very much for choosing Hotel Green Lobster and thank you for taking a moment to share your feedback here with us and the other travelers! We are happy that You enjoyed the benefits of our hotel as well as our staff. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Hotelgast

OK hotel in nice location just next to the caste. A moderate walk from the metro uphill but totally doable. Decent breafest and good value for money.

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  Antwort des Hotels

  Dear Pekka Huttunen, thank You very much for Your review. We are happy that You enjoyed Your stay and also we are very happy that You enjoyed the location of the hotel and breakfast selection. We strongly hope that You come back to us any other time You come to Prague. Thank You once again and we wish You a beautiful day. Best regards, Helena Garzotto Hotels & Resorts

Philip Witcomb

We had a great stay at The Green Lobster Hotel which is in a really beautiful location, nestled in the cobbled streets just below the Castle. The traditional styled rooms really hit the mark for me and my partner! The staff were extremely pleasant. The generous breakfast was fresh with lots of choice. The room was attended by room service each day even though we stayed for only 3 nights. This hotel is only a short walk from Charles Bridge which affords easy access to the centre of Prague but is far enough away from the crowds to offer a peaceful refuge at the end of a busy day. There are a few very good restaurants just a short walk down the street which proved to be very convenient for our evening meal. We are very likely to return.

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  Antwort des Hotels

  Dear Mr Philip Witcomb, thank You very much for Your review. We are happy that You enjoyed Your stay and hope to see You again in the future. We wish You a lovely day and send You our best regards. Katerina from Garzotto Hotels

Raija Kotimäki

Our room was cosy, nice view ti the street from the window. Restaurants and minimarkets were near by, Metro station was also quite near. We really liked the breakfast and it changed nicely every Morning. Thank You! The receptionists were very helpful and they were always smiling :)

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  Antwort des Hotels

  Dear traveler Raija Kotimäki, thank You very much for Your review. We are very happy that You enjoyed Your stay and are looking forward to Your next one. We wish You a lovely day and send You our best wishes. Katerina from Garzotto Hotels

Randal Taylor

We absolutely loved our stay at the Green Lobster! This very old hotel was located perfectly for transportation, walking and great food nearby. The ambiance and hospitality was excellent. The lobby staff were extremely helpful. The breakfasts had excellent variation and fresh. Recommended for your stay in Prague! Randy from Canada

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  Antwort des Hotels

  Dear traveler Randy from Canada, thank You very much for Your review. We are happy to hear that Your stay at us was satisfying and cannot wait to see You again in any of our hotels. Thank You once more, please, have a lovely day and best wishes. Katerina from Garzotto Hotels

Helen Hawkins

We had a 5 night stay in a lovely room with great breakfasts. All the staff were very friendly and helpfull - we would be very happy to use the Green Lobster again.

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  Antwort des Hotels

  Dear Ms Hawkins, thank You for Your review. We are very happy that You enjoyed Your stay at maximum and strongly hope to see You soon again. We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels

Gilles Vautrin

Hotel très agréable, conforme à la description faite sur le site Web. Très bien situé pour un séjour touristique. Chambre spacieuse, très bien chauffée et lit confortable. Le personnel de jour et de nuit est à l’écoute. Petit déjeuner très varié et copieux. Excellent rapport qualité / prix. Bref à recommander.

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  Antwort des Hotels

  Dear guest, thank You very much for Your review. We are glad that You enjoyed our hotel and recommend it. We are looking forward very much to Your next stay and in case You need any assistance, please, feel free to contact us. We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

Katherine Baxter-Harris

My husband and I very much enjoyed our stay at the Green Lobster in February. The location was great and the room we had was lovely. We couldn’t believe the size of it. Really nice to have such a large bathroom and also dressing room separate from the bedroom. We were a bit worried that the bed was going to be too hard for us, but we slept really well. The breakfasts were amazing. So much choice and all cooked and prepared so well. I never would have expected such choice from a small hotel. Can I thank all staff for wonderful service during our stay. Everyone we spoke to was so friendly; it was a real pleasure to be made so welcome. If/when we return to Prague we will definitely stay with you again, and would recommend you to anyone (without mobility issues, due to hill and stairs!). Thank you.

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  Antwort des Hotels

  Dear Mrs Baxter-Harris, thank You very much for Your review. We are super happy that Your stay went well and that You were satisfied. Moreover, thank You so much for the recommendations. We are so grateful and pleased. We already cannot wait to welcoming You again! :-) We thank You and wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

Gary Kemp

I love the GL -- don't change anything!

Hotelgast

Большая благодарность персоналу отеля Green Lobster,особенно,Диане и Ирине за внимательное отношение,чёткое выполнение обязанностей,радушие ,благожелательность.Будем рекомендовать вас своим друзьям!

Campello Céline

Accueillant et attentionné. La chambre était jolie et spacieuse

Jenny Angliss

Had a wonderful stay. The staff couldn’t have been anymore help duo which is a rarity these days as good customer service is almost extinct - certainly not here! As most of the rooms online show 4 poster beds this is what we thought we would get when booking but you have to get a superior room for this so near that in mind but for the low cost the rooms were decent, spacious enough, peaceful and the cleaners came daily to tip up the complimentary teas and coffees and wash kits which was very nice. We did have a couple of issues which is why I couldn’t have given a 5 and one out of the two were resolved. Issue 1 was that the heating and hot water went as the boiler stopped working and the boiler which was in our room also serviced next door and although the very kind man in reception tried to give us keys to next door to help not didn’t resolve it meaning we had to wake up at 4 to travel home with no showers or heat but the hotel did refund us for that night. Second issue was when booking it showed a price in British pound which I confirmed and paid online via trip advisor but when the hotel billed me they over charged me. I then called them ( which cost me £30’in phone bill) and they would not refund the difference they simply put it down to the exchange rate which is fair enough had I been aware that I would agree one price and pay another and then pay £30’in calling costs to not reach a resolution. I’m not upset over that anymore out stqy was nice and worth the extra anyway. If I was to return to Prague I would stay again, but be warned it’s on the top of a steep hill!

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  Antwort des Hotels

  Dear traveler Jenny Angliss, thank You for Your review. We are glad that Your stay was nice. As to other comments, we would like to inform You that You accept determinate conditions which are clearly written. It is up to You to choose which conditions You prefer. Thank You for Your attention, please, have a nice day and come back in the future. :-) Best wishes, Katerina from Garzotto Hotels

Richard Kitchen

A perfect stay! Very nice and comfortable room, perfect cleaning, a wonderful position just few steps from the castle, extremely kind staff. Thank you so much!

Hotelgast

The Green Lobster is a great place to stay in Prague. Big rooms, comfortable bed, friendly staff and very well situated. Free Parking is not possible, but there is public parking nearby. I strongly can recommend this Hotel

VALDAS LAZDAUSKAS

Alles super Gut !

Ian Fair

We had a great stay at this hotel. The room was large and unique with a large loft area (assume not all rooms are this way) and extra beds. Would be great for a family of 4. Very close to the castle. Staff was friendly. The portable air conditioner was loud, but with such a hot spell this July, we were happy to have air conditioning when many of our friend's rooms in other hotels did not have any air conditioning.

Natalia Kosareva

Отель расположен удобно, но подниматься по Нерудова снизу после целого дня прогулки очень тяжело, это надо учитывать при заселении людям неспортивным или возрастным. Мы доезжали на трамвае до Погоржельца и спускались вниз. Отель в старинном здании, номеров немного. Обстановка соответствует стилю здания, но диванчик и кресла продавлены, надо бы перетянуть. Есть чайник, чашки и два разных стакана, кофе и чай. Сейф, холодильник, телевизор со спутниковыми каналами, русских и чешских мы не нашли, смотрели немецкие. Если мы выходили из отеля после 10 часов утра, уборка в нашем номере уже не делалась, раза три из 9 дней нашего пребывания. В отеле несколько дней проводился ремонт, примерно с 7.15 утра рабочие с грохотом и громкими разговорами начинали работу. Объявление с извинениями было вывешено, но отдых оно улучшить не могло. Полагаю правильным не заселять постояльцев на период ремонта, после длительных прогулок хочется отдохнуть комфортно. В ванной газовая колонка, два раза давала сбой, оперативно исправили, но после второго раза нагревала слабовато. Наш номер выходил окнами на площадку внутреннего дворика. Напольный кондиционер очень шумный, устроить вентиляцию в историческом здании запрещается, как нам объяснил на ресепшене внимательный и вежливый сотрудник. В целом, полагаю, 4 звезды многовато. Соотношение цены и качества в пользу цены.